Returns & Refunds
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with an item, you may return it within 30 days of delivery for a refund or exchange.
Eligibility
To be eligible for a return, items must be:
- In their original, unused condition
- In the original packaging
- Accompanied by proof of purchase (order number or receipt)
The following items are not eligible for return:
- Gift cards
- Downloadable or digital products
- Items marked as final sale
- Personalized or custom-made items
How to Return an Item
- Contact us — Reach out to our support team with your order number and reason for the return.
- Receive instructions — We'll provide you with a return shipping address and any applicable return label.
- Ship the item — Pack the item securely and ship it back to us.
- Receive your refund — Once we receive and inspect the item, we'll process your refund.
Refunds
Refunds are processed within 5–10 business days of receiving the returned item. The refund will be applied to your original payment method.
- Full refund — Item returned in original condition within the return window.
- Partial refund — Items returned with signs of use or missing original packaging may receive a partial refund.
Original shipping costs are non-refundable unless the return is due to our error (wrong item, defective product, etc.).
Exchanges
Want a different size or color? Contact us to arrange an exchange. Exchanges are subject to product availability.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of delivery with photos of the issue. We'll arrange a replacement or full refund at no additional cost to you.
Questions?
For any return or refund questions, please contact our support team.